Last Cereal: Message Board: posting |
re: what is it |
[9004] by "FrereKhan" (bowerbird.qut.edu.au) on Thu 31 Jan 2002 20:58:51 [ reply ] |
Proxy warning: I mean that western economics is based on money, not people (or service). Yes, I think if we refused to accept shit quality, the current thinking about how economies (should) work would have to change. Willingness enforcers may or may not be required.
A: On a precise individual level, this is true (to some extent - it doesn't take that long to be friendly to somebody). On a broad sweeping societal level, there is a very different 'feel' to economies where business transactions are approached as a personal thing. I liken it to a country town - people say hello and smile to STRANGERS as they walk down the street. In the cities, it's very impersonal. I'm not sure if this is very clear. B: This stems from the western trend of 'someone else is always legally responsible for my well-being'. The things that people really value, even today, is customer service. Not price. People make their own "quality" judgements, it's not something you can advertise. It passes by word of mouth. Look at some TV advertisements for food production places, though. They try to convey a 'homely' feel for just this purpose. I reject the conclusion that poor quality is necessary for profit, or is even desirable in any sense. FK |